![]() ![]() Select Normal Robust Office Inventory Scan or Full Robust Office Inventory Scan. LocalMachine\SOFTWARE\Microsoft\MSCRMClientĬrm_roiscan. Collect the Robust Office Inventory Scan After Support and Recovery Assistant is successfully installed, collect the ROIScan data: Select Advanced diagnostics > Next. Download the Support and Recovery Assistant for Office 365 Did this not solve your problem Try browsing the common issues and error messages listed on the Microsoft troubleshoot page. ![]() Less The Microsoft Support and Recovery Assistant works by running tests to figure out whats wrong and offers the best solution for the identified problem. Simply download and install it on your computer. Office 2021Office 2019Office 2016Office 2013Microsoft 365 for homeOffice for businessMicrosoft 365 adminOffice 2010More. The destination log directory path where this data is stored and accessed from is %localappdata%\SaRALogs\UploadLogs.ĬurrentUser\SOFTWARE\Microsoft\MSCRMClient The recovery assistant runs several tests to find out what is wrong. ![]() The table below provides information such as scenario type, data collection source, data collection path and data collection files. So, if you find an Office app like Microsoft Outlook is not working properly, you can use Advanced Diagnostics in Microsoft Support and Recovery Assistant to fix it. To know more about what log files are created by the Support and Recovery Assistant, search for your scenario in the table below under the “Scenario” column and view the relevant information in the same row. The tool is designed to run multiple scans to diagnose and fix problems occurring in Office apps. ![]()
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